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SERVICE · AI RECEPTIONIST · UNIT U-02 CONCIERGE

AI receptionist for small business: never miss another call.

A natural-sounding AI phone receptionist that answers every call, books appointments, answers common questions and hands urgent calls to your team, so you never lose a customer to voicemail.

● INCOMING CALL · 9:47 PMDEMO TRANSCRIPT
AI › Thanks for calling Bright Smile Dental, this is the virtual receptionist. How can I help?
CALLER › I chipped a tooth. Can someone see me tomorrow?
AI › I’m sorry to hear that. I have 8:30 or 10:15 tomorrow morning. Which works better?
CALLER › 8:30, please.
AI › You’re booked for 8:30. I’ve texted you a confirmation and flagged it as urgent for the team.
✓ BOOKED✓ SMS SENT✓ TEAM NOTIFIED
// HOW AN AI RECEPTIONIST WORKS

How our AI phone receptionist handles every call.

01 · RING

A customer calls your business number, day or night.

02 · ANSWER

The AI receptionist greets them in your business’s name and asks how it can help.

03 · RESOLVE

It answers questions, books or reschedules appointments and captures details.

04 · HAND OFF

Urgent or complex calls transfer to your team, with a written summary.

// WHAT IT HANDLES

An AI answering service that actually gets things done.

Trained on your services, hours, pricing and policies, and connected to your calendar and CRM.

  • ›Answers calls 24/7, including nights, weekends and busy hours
  • ›Answers questions about services, hours, pricing and policies
  • ›Books, reschedules and confirms appointments in your calendar
  • ›Captures caller details and logs every call in your CRM
  • ›Sends text confirmations and follow-ups
  • ›Transfers urgent calls to a person, with full context
// COMPARISON

AI receptionist vs. answering service vs. voicemail.

CAPABILITYAI RECEPTIONISTANSWERING SERVICEVOICEMAIL
Answers after hoursYes, 24/7Often, at extra costNo
Books appointments directlyYes, in your calendarSometimesNo
Knows your services in detailTrained on your informationLimited scriptNo
Logs calls in your CRMAutomaticallyUsually manualNo
Handles sensitive or complex callsTransfers to your teamYesNo

GENERAL COMPARISON. CAPABILITIES OF SPECIFIC ANSWERING SERVICES VARY.

// FREE TOOL · 47 LABS

How much are missed calls costing your business?

Run the free missed call calculator: enter a few numbers from your phone log and see your yearly revenue leak in under a minute.

Run the scanner →
// FREQUENTLY ASKED QUESTIONS

AI receptionist FAQs.

What is an AI receptionist?

An AI receptionist is a voice AI agent that answers your business phone, understands what callers need, answers common questions, books appointments and passes complex calls to a person.

How is an AI receptionist different from an answering service?

An answering service uses people following a script. An AI receptionist answers instantly at any hour, is trained on your business details and can book directly into your calendar and CRM. It hands off to your team for anything it shouldn’t handle.

Can an AI receptionist book appointments?

Yes. It connects to your scheduling tool to offer real availability, book, reschedule and send confirmations.

Will callers know they are talking to AI?

We recommend it introduces itself as a virtual or AI receptionist. Being upfront builds trust, and callers can always ask for a person.

What does an AI receptionist cost?

Pricing is a one-time setup plus a monthly fee that depends on call volume and integrations. You get an exact quote after a strategy call.

Is an AI receptionist right for a small business?

It’s a strong fit if you miss calls, get repeat questions or book appointments by phone, which is common in clinics, home services, real estate and hospitality.

// EXPLORE RELATED SERVICES
AI Chatbots & AgentsAI for real estateBusiness automationSolution packages

Stop sending customers to voicemail.

In 30 minutes we’ll look at your call volume and common questions and show you what your AI receptionist would handle.